Plan for the inevitable crises in tourism & hospitality says expert Jeff Chatterton

BV-TV Business of Hospitality Channel host Malcolm Gallagher says; Of the sectors hurt the most from the pandemic, Travel, Tourism & Hospitality have certainly born the brunt of the impact and are likely to continue to do so for many years to come. But they are also emotional businesses where the media loves a negative story. So I have asked back my guest for today, a true cross communications management expert in those great sectors. He knows about crisis pressure, he’s written the book about it “Leaders Under Fire: The CEO’s Survival Guide to Navigating Corporate Crisis.” From CheckMate Public Affairs lets go say hello to Jeff Chatterton