More Sauce Madam?-The adventures of a Hotel Manager author Geoff Paris on BVTV trilogy

BVTV Hospitality Today host Malcolm Gallagher says; So what is it about hospitality that gets into your blood? My guest today should know as he too has spent four decades in it. He is also the author of the book “More Sauce Madam? The adventures of a hotel manager”. Meet Geoff Paris. I also talk to him about Customer Experience in hospitality and what new skills today’s hotel management needs.