LM019: “Disnify” your business to deliver great customer experience says Vance Morris on BV-TV Show

BV-TV Leadership Matters Show host Malcolm Gallagher says;

I toyed with which of our channels my guest today should feature. He’s certainly Top Gun with his thinking on excellence in customer service but I settled on inviting him to the BV-TV Leadership Matters Channel as I personally think that the customer experience and service that a company offers should be its culture and that’s set from the top.

My guest was a senior leader for 10 years at Disney, the world’s leader in guest experience. He believes every business needs to “Disnif”y itself. So let’s find out more by saying welcome to Vance Morris of  deliverservicenow.com

To view the interview CLICK HERE or the YouTube link below