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You are here: Home / Archives for Performance & Results

September 30, 2022 by Malcolm Gallagher Leave a Comment

How to turn tough times into your sales opportunity

A fistful of actions to increase sales momentum during tough times

c 5 minute read

The benefit of age is that likely you have been there and done that.  In my case, the present challenging times mean a dusting down and tweaking of my tools and tactics in my Tough Times Vault. Yes, I know some people will say these are unprecedented times and so on but in reality, and at the core, they are not. I see them as a time for sales opportunity. And I know that from experience having helped many businesses during tough times expand their sales and leave their competitors behind.

One challenge you may have is that today, with so much gloomy media hitting you constantly, you can easily go into a negative mindset, a deep bunker hoping you can survive the storm.

In this post, my aim is to encourage you to think positively and avoid hunkering down. Seize the opportunity. Work your way through these 5 or fistful of “momentum actions” to get some positive thinking – they do work!

1. See Reality: Don’t allow yourself to get sucked in by the negative hype about the economy.  Even during the worst of times, there are people and companies buying all types of products and services.

There are ALWAYS quality prospects that want and need your products and services.  Your job is to find them and connect with them in a manner they will respond to positively.

2. Keep Prospecting: Most salespeople will slow down their prospecting as the economy weakens.  Their likely feeling of helplessness can work to your advantage if you can maintain–or better increase–your own level of activity.

Now, since most salespeople will be using the most ineffective prospecting methods such as cold calling and networking, employing prospecting methods that are more acceptable to prospects will give you the opportunity to set yourself apart from the crowd. Improve your virtual skills for example.

My Todays Answers Collection is a good start

3. Solve Issues: Most of your competition will be focusing on price, not solving real issues and problems.  Although the price may be a consideration, qualified prospects are more concerned about resolving their issues and problems and value, not getting the lowest possible price.

Focus on your prospect’s needs, not your competitor’s price.  While your competitor is busy turning their products and services into commodities to be sold at the lowest possible price, concentrate on understanding the core issues your prospect faces and develop solutions that create value for your prospect.

4. Relationships Are Key: Human nature doesn’t change just because the economy changes.  Both business and individual consumers buy from people they know, trust, and respect.

Certainly, we all sometimes buy from people we don’t have a relationship with–we may even make an occasional purchase from someone we don’t respect or trust.

However, most sales are created through relationships, not price, hype, or fast talking.  That doesn’t change during a slow or weak economy or whatever you want to call these uncertain times.

While your competitors are looking for a quick sale, continue developing long-term relationships–not only will it pay off in the long run, but it will create immediate selling opportunities also.

5. Take Advantage: As your competitors become more concerned about the economy, they will begin to “shut down” and cut costs–including their marketing and sales expenses. Even disposing of salespeople.

They may cut other corners, even sacrificing customer service and experience to save a bit of money here and there. I know I’ve seen it. Including buying cheap products in a vain attempt to maintain their margin.

Take advantage of the opportunities your competitors open up for you.  Cut out the unnecessary in your business while increasing your marketing and prospecting.

Take the game to them and make a conscious effort to target your competitor’s best customers. While your competitors retreat to their bunker, become more positive in pursuing new business opportunities.

Summary: I know from personal experience over many years that an economic downturn can be a time for you to expand and grow your sales business by doing the opposite of your competition.

Whilst they are cutting marketing and sales expenses, allowing themselves to become conditioned by the bad economic news, and hunkering down hoping to just make it through the storm, of bad times, opportunity calls for you.

You can turn the economy in your favor by eliminating your unnecessary expenses and expanding your marketing and prospecting, recognizing prospects still buy solutions and buy based on relationships, not just price, and by taking advantage of your competitor’s complacency, fear, and mistakes.

Over the coming weeks and months, I’ll be bringing you more posts and BVTV videos from my Tough Times Vault. If you would like to get practical advice and help NOW check out my Today’s Answers Collection for Coaching, Courses, and Clubs.

Filed Under: Growth & Productivity, Performance & Results, Purpose & Resilience, Sell More, Tough Times Tagged With: Selling today, Today's Answers, tough times, weak economy

September 28, 2022 by Malcolm Gallagher Leave a Comment

How to achieve High Impact Leadership and why!

Leadership today has changed from yesteryear. Today’s successful leaders know that their skill set needs to be different and include compassion and humanity if they are to retain an engaged team and grow a flourishing business. They also know they need to look inwardly at their emotional intelligence and outwardly to take their business forward with embedded purpose.

All of this cannot be done lightly, so the word-of-the-moment is IMPACT. In this BVTV Shorts blog, I want to give my SIX tasks I suggest you need to manage so you can be a High Impact Leader. Now I say tasks as, apart from inherent skills, today you cannot simply rely upon what you did before. To achieve HIGH impact, as opposed to average impact, you need to be 6 stars across the 6!

All of the six are derived from my BVTV interviews with global leadership experts and are part of our Hybrid Coaching and Performance Improvement Online Courses.

The six are in a suggested order of your performance development plan starting with:

  1. Self-Awareness. Some may call this self-mastery or personal potential. Whichever you choose it is all about being in control of yourself and addressing any issues of self-doubt or confidence. It’s easier to say than to do as you have to be honest with yourself. Know your impact on others. Improve your EQ (Emotional Quotient). Are you seen as trustworthy? My IMAGES tool can help you. It’s in our Leadership Today coaching.
  2. Governance. This encompasses many things but today’s new generation of workers like to see responsible management of resources and a genuine minimization of impact by a business on the environment. Another way of saying this is good stewardship. Our BizPulse Better Business Scorecard service aims to help you know and show your activity and impact.
  3. Purpose. Today you need to clearly know and communicate the purpose of your business. To most businesses purpose has replaced mission. Carefully craft your Purpose, Vision and Values. You’ll find some great insights into developing Vision with my interviews with the author of the Vision Code, Dr. Oleg Konovalov.  Click to link to one of them.
  4. Communication. We’ve dedicated a whole BVTV Channel to help you master the art of Persuasive and Effective Communication. It’s BVTV 3. Your vision, your purpose, your intentions all have to be sold. Sadly too many leaders think this is just a matter of sending out an email, or newsletter and perhaps a pre-recorded video. You’d be surprised how many employees tune into my BVTV interviews to watch their boss and his or her performance! It’s knowing what to say and how to say it.
  5. Engagement. Some like to call this teamwork and, whilst that is an important word, it perhaps doesn’t go far enough to accomplish consistent motivation. It can often foster a “them and us” situation is my personal thinking. I don’t mean that you, as a leader, have to be “one of the boys”, but you do need to master the skill of people engagement.
  6. Consistency. How many times during my coaching career have I asked about a new company initiative to be told by team members that, like other such initiatives, it will be quickly replaced by another? Consistency of message and consistency of actions brings reassurance not just to your team but also customers, suppliers and influencers. Just reflect on what you think about politicians and U-turns to understand the need for consistency!

So that’s my HILT 6 – high impact leadership -for your consideration. Do let me know what you think about them. Have I missed any out that you think are imperative to be included?

If you accept that Leadership Today skills are needed and you want some expert help for yourself or team member  then look at my Today’s Answers Collection or send me an email or book a free Zoom Chat

 

Filed Under: Communicate & connect, Leadership, Performance & Results, Personal Development, Purpose & Resilience, Uncategorized Tagged With: Communication, Emotional Intelligence, Leadership, Purpose, Vision

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