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October 14, 2024 by Malcolm Gallagher Leave a Comment

The time for growth is today not tomorrow!

You may know the old saying that “everyone votes for change but nobody want to do it”. Well, let me put that into the context of that other desire of today…growth. Every business wants, and yes needs, growth but nobody knows how to do it may be case here.

Let me correct that! People may think they know how to do it and have sort of a plan but they are maybe reluctant to put it into operation because they perceive “the time is not right”, or they want to tweak the plan, or inwardly they are frightened it won’t work or is too risky or….or….or and so on.

Prevarication today is impacting productivity, profit, perception, purpose, people and every other “p” you can add to that list. Too many businesses are scared to take the ride to growth and will usually come along for the ride rather than taking action.

Now let’s be fair to them. The constantly challenging economic conditions and total uncertainty haven’t actually favoured the growth agenda have they – unless perhaps you are in the defence industry! But that uncertainty is now the “new normal.” So you have to live with it, and beat it to achieve growth.

How? Preparation is key. For this post let me give you three areas of preparation.

First, too many of today’s leaders haven’t truly experienced leading in tough times. They also may be struggling with the turn of what is needed to be a leader today. Those dominant technical skills of yesteryear have had to give way to the need for strengthening emotional intelligence (EQ) and people skills. And that is important whether you are a leader of thousands, hundreds or one. Your people set the tone of your business. We talk a lot about that on our BVTV 2-Leadership & Performance Channel and it will be featured in our new BVTV Leadership Today Show. Improving your emotional skills should be uppermost in your mind.

Secondly, growth is too often seen as linear. You know “sell more of this or that to more of them” type of thinking. But the world has changed. We agreed that earlier didn’t we? I see growth as needing a bit of 3 -dimensional chess play. In this case, and there are many scenarios, the 3 levels are Changing Customer Needs, Implementing Innovation and Realistic Market Access. Now obviously there are other scenarios including geo-political, strategy, purpose and so on.

But what I am trying to point out here is that your business success is fundamentally about your customer. I am dismayed these days how many businesses have lost sight of their customer. And that usually means their customer has quickly lost sight of them too! Remember a happy customer will tell others making your growth path easier. Follow us at BVTV, as we talk about improving Customer Experience. The old tactic of taking a walk through your business in your customer’s shoes may, yes, be old but is totally relevant today.

My third area of growth preparation lies in knowledge. Yes, this should be a personal trait where you know what is going on in the world. But that knowledge needs to extend further into the knowledge of competitors, knowledge of markets, knowledge of customers, knowledge of technology, knowledge of your sector or industry. You may say “hold on that is too much for me to do”. Then tune it if you a small business or delegate it if you have a team. Think of the “pride of input” a team member will have by being given an area of knowledge-seeking and reporting back to the rest of the team. That’s true involvement!

I’m going to close now on this post to give you time to reflect on it and if you are going to take action and join us for an exciting growth journey. Follow my blogs, channels and shows for growth support.

 

Filed Under: Uncategorized Tagged With: growth

October 14, 2024 by Malcolm Gallagher Leave a Comment

Our new AI Team Member arrives!

BeeVee1, the AI team member for BVTV Global at www.bizvision.co.ukHere at BVTV Global and BizVision we've been beavering behind the scenes to change, add, delete, re-engineer almost everything. The goal is simple. Be ready to bring you the best in business support in these challenging yet exciting times.

One BIG change affecting almost everyone and every part of business is AI or Artificial Intelligence.

AI in itself is constantly evolving with, as the old saying goes, "yesterday's news being today's chip papers". That's how fast the change is!

To bring you the right support, we had to recruit. So meet BeeVee - our AI Lead Team Member. Bee-Vee (by the way it is a They not a He or a She!) will be impacting across  our BizVision platform as well as our BVTV Channels, Shows, Courses, Posts and Events.

"They" even have their own BVTV Show called the BVTV AI Action Show as well as a Membership Club, Courses and special AI guests.

Hoepfully you can see that our approach is to make AI-learning fun and understandable through BeeVee. On a serious note, AI is something no business, certainly not in B2B,  can afford to ignore. It is NOT just for the likes of big companies but smaller ones, like us, can harness for good and success.

So what areyour thoughts on AI today? Does it excite or worry you? Are you looking to see how it can work for you or is it already doing so?

Do let us know with a comment. But above all start following us as we, and BeeVee, dive deeper into AI! Are you coming along on the journey?

Filed Under: Uncategorized

September 30, 2022 by Malcolm Gallagher Leave a Comment

How to turn tough times into your sales opportunity

A fistful of actions to increase sales momentum during tough times

c 5 minute read The benefit of age is that likely you have been there and done that.  In my case, the present challenging times mean a dusting down and tweaking of my tools and tactics in my Tough Times Vault. Yes, I know some people will say these are unprecedented times and so on but in reality, and at the core, they are not. I see them as a time for sales opportunity. And I know that from experience having helped many businesses during tough times expand their sales and leave their competitors behind. One challenge you may have is that today, with so much gloomy media hitting you constantly, you can easily go into a negative mindset, a deep bunker hoping you can survive the storm. In this post, my aim is to encourage you to think positively and avoid hunkering down. Seize the opportunity. Work your way through these 5 or fistful of “momentum actions” to get some positive thinking – they do work! 1. See Reality: Don’t allow yourself to get sucked in by the negative hype about the economy.  Even during the worst of times, there are people and companies buying all types of products and services. There are ALWAYS quality prospects that want and need your products and services.  Your job is to find them and connect with them in a manner they will respond to positively. 2. Keep Prospecting: Most salespeople will slow down their prospecting as the economy weakens.  Their likely feeling of helplessness can work to your advantage if you can maintain–or better increase–your own level of activity. Now, since most salespeople will be using the most ineffective prospecting methods such as cold calling and networking, employing prospecting methods that are more acceptable to prospects will give you the opportunity to set yourself apart from the crowd. Improve your virtual skills for example. My Todays Answers Collection is a good start 3. Solve Issues: Most of your competition will be focusing on price, not solving real issues and problems.  Although the price may be a consideration, qualified prospects are more concerned about resolving their issues and problems and value, not getting the lowest possible price. Focus on your prospect’s needs, not your competitor’s price.  While your competitor is busy turning their products and services into commodities to be sold at the lowest possible price, concentrate on understanding the core issues your prospect faces and develop solutions that create value for your prospect. 4. Relationships Are Key: Human nature doesn’t change just because the economy changes.  Both business and individual consumers buy from people they know, trust, and respect. Certainly, we all sometimes buy from people we don’t have a relationship with–we may even make an occasional purchase from someone we don’t respect or trust. However, most sales are created through relationships, not price, hype, or fast talking.  That doesn’t change during a slow or weak economy or whatever you want to call these uncertain times. While your competitors are looking for a quick sale, continue developing long-term relationships–not only will it pay off in the long run, but it will create immediate selling opportunities also. 5. Take Advantage: As your competitors become more concerned about the economy, they will begin to “shut down” and cut costs–including their marketing and sales expenses. Even disposing of salespeople. They may cut other corners, even sacrificing customer service and experience to save a bit of money here and there. I know I’ve seen it. Including buying cheap products in a vain attempt to maintain their margin. Take advantage of the opportunities your competitors open up for you.  Cut out the unnecessary in your business while increasing your marketing and prospecting. Take the game to them and make a conscious effort to target your competitor’s best customers. While your competitors retreat to their bunker, become more positive in pursuing new business opportunities. Summary: I know from personal experience over many years that an economic downturn can be a time for you to expand and grow your sales business by doing the opposite of your competition. Whilst they are cutting marketing and sales expenses, allowing themselves to become conditioned by the bad economic news, and hunkering down hoping to just make it through the storm, of bad times, opportunity calls for you. You can turn the economy in your favor by eliminating your unnecessary expenses and expanding your marketing and prospecting, recognizing prospects still buy solutions and buy based on relationships, not just price, and by taking advantage of your competitor’s complacency, fear, and mistakes. Over the coming weeks and months, I’ll be bringing you more posts and BVTV videos from my Tough Times Vault. If you would like to get practical advice and help NOW check out my Today’s Answers Collection for Coaching, Courses, and Clubs.

Filed Under: Growth & Productivity, Performance & Results, Purpose & Resilience, Sell More, Tough Times Tagged With: Selling today, Today's Answers, tough times, weak economy

September 29, 2022 by Malcolm Gallagher Leave a Comment

Keep your focus on these 3 to beat challenging times

BVTV 4 Purpose & Resilience Short Blog

3 actions to focus on to manage these challenging times at www.bizvision.co.uk blogIf you are lucky to be young enough to have never faced tough or challenging times then this short blog post may help keep your focus.

And if you have had them in the past then the 3 actions will help you remember and hopefully sail through the challenges we all face.

Action 1

Take Massive Action. That likely means firing off in all directions. Get the whiteboard going in the office, (or for your remote teams use the new whiteboard facility in Zoom). Make every day and every hour important. Be creative, be innovative, be daring

When Bill Gates was trying to get Microsoft going he wanted to get into IBM. Eventually, he got them to agree to a meeting. Instead of the usual “week on Tuesday” booking, he said he would be there that day even though he was hundreds of miles away. How often do salespeople NOT take massive action?

Follow our BVTV 1: Growth & Productivity Channel to keep ahead on tough times success.

Action 2

Communicate your solid purpose and values and do it well. In tougher times customers are less trusting, they need reassurance and, above all, they want to know what you stand for, what’s your purpose, vision and values. In other words, they want to know “who are you” as opposed to “what you do”. Review those values NOW and be very critical. Are they values that are truly customer oriented? If not get re-writing and make sure everyone knows them and lives them. It may seem a “soft” thing to do in these challenging times but you will find it will differentiate you, it will rally your team around you and customers and influencers will think more of you. And that leads to better recommendations and sales.

Follow our BVTV 4: Purpose & Resilience Channel to keep ahead on these issues

Action 3

Make sure you have a full sales funnel. In tough times salespeople are prone to exaggeration as regards their prospects!! Deep Dive into your sales funnel now so that you know what’s working and what isn’t. Who is being productive and who isn’t? How can you help them?  Then make sure you have realistic projections from this exercise. What are you doing to top up the funnel? How long does it take for a customer to go through the funnel? Don’t leave it to the salesperson to give you inaccurate information, take responsibility and ask the right questions. Be curious.

Follow our BVTV 1: Sales Growth Channel to keep ahead on sales and marketing actions.

Want more help to thrive? Our BVTV Todays Answers Collection of coaching, courses and clubs brings you expert help including today’s popular solution, hybrid coaching.

 

 

Filed Under: BizVision, BVTV Network, Growth & Productivity, Leadership, Purpose & Resilience, Sell More Tagged With: action, Purpose, sales funnel, tough times, values

September 28, 2022 by Malcolm Gallagher Leave a Comment

How to achieve High Impact Leadership and why!

Leadership today has changed from yesteryear. Today’s successful leaders know that their skill set needs to be different and include compassion and humanity if they are to retain an engaged team and grow a flourishing business. They also know they need to look inwardly at their emotional intelligence and outwardly to take their business forward with embedded purpose.

All of this cannot be done lightly, so the word-of-the-moment is IMPACT. In this BVTV Shorts blog, I want to give my SIX tasks I suggest you need to manage so you can be a High Impact Leader. Now I say tasks as, apart from inherent skills, today you cannot simply rely upon what you did before. To achieve HIGH impact, as opposed to average impact, you need to be 6 stars across the 6!

All of the six are derived from my BVTV interviews with global leadership experts and are part of our Hybrid Coaching and Performance Improvement Online Courses.

The six are in a suggested order of your performance development plan starting with:

  1. Self-Awareness. Some may call this self-mastery or personal potential. Whichever you choose it is all about being in control of yourself and addressing any issues of self-doubt or confidence. It’s easier to say than to do as you have to be honest with yourself. Know your impact on others. Improve your EQ (Emotional Quotient). Are you seen as trustworthy? My IMAGES tool can help you. It’s in our Leadership Today coaching.
  2. Governance. This encompasses many things but today’s new generation of workers like to see responsible management of resources and a genuine minimization of impact by a business on the environment. Another way of saying this is good stewardship. Our BizPulse Better Business Scorecard service aims to help you know and show your activity and impact.
  3. Purpose. Today you need to clearly know and communicate the purpose of your business. To most businesses purpose has replaced mission. Carefully craft your Purpose, Vision and Values. You’ll find some great insights into developing Vision with my interviews with the author of the Vision Code, Dr. Oleg Konovalov.  Click to link to one of them.
  4. Communication. We’ve dedicated a whole BVTV Channel to help you master the art of Persuasive and Effective Communication. It’s BVTV 3. Your vision, your purpose, your intentions all have to be sold. Sadly too many leaders think this is just a matter of sending out an email, or newsletter and perhaps a pre-recorded video. You’d be surprised how many employees tune into my BVTV interviews to watch their boss and his or her performance! It’s knowing what to say and how to say it.
  5. Engagement. Some like to call this teamwork and, whilst that is an important word, it perhaps doesn’t go far enough to accomplish consistent motivation. It can often foster a “them and us” situation is my personal thinking. I don’t mean that you, as a leader, have to be “one of the boys”, but you do need to master the skill of people engagement.
  6. Consistency. How many times during my coaching career have I asked about a new company initiative to be told by team members that, like other such initiatives, it will be quickly replaced by another? Consistency of message and consistency of actions brings reassurance not just to your team but also customers, suppliers and influencers. Just reflect on what you think about politicians and U-turns to understand the need for consistency!

So that’s my HILT 6 – high impact leadership -for your consideration. Do let me know what you think about them. Have I missed any out that you think are imperative to be included?

If you accept that Leadership Today skills are needed and you want some expert help for yourself or team member  then look at my Today’s Answers Collection or send me an email or book a free Zoom Chat

 

Filed Under: Communicate & connect, Leadership, Performance & Results, Personal Development, Purpose & Resilience, Uncategorized Tagged With: Communication, Emotional Intelligence, Leadership, Purpose, Vision

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